F.A.Q.

Frequently Asked Questions

We answer all your questions about the Toy Museum.

Common questions

We are open on weekends, bank holidays and school holidays (Belgian calendar), from 14:30 to 17:30 (last admission at 17:00).
Between half an hour and an hour.
No. However, the Museum is next to the village square, where you will easily find a place to eat.
No. However, parking is free on the Place de Chablis, less than 50 meters from the Museum.
Yes
No, but we do accept electronic payments (with a smartphone).
Yes, but we can’t guarantee that the person on the front desk will be able to accompany you for the visit. In that case, you will need a to book a guided tour.
For a group between 10 and 20 people, you can book a guided tour for 20€. Individual admissions are not included in that price, they will have to be purchased additionally.
Tours in Dutch or Walloon are available upon request.
LThe Toy Museum was founded in 1984
It will depend on the toys themselves: their age and state, but also their rarity.
No. However, we do sell a selection of wooden, metal and mechanical toys.
We don’t. Our collection is primarily made of donations.
Most come from the end of the XIXe century to the 1970’s.
It originally belonged to Maryse (1933-2014), the founder of the Toy Museum. An antique toys collector as well as a teacher in Ferrières, she and her husband Freddy spent many a day in flea markets all over, searching for the treasures of their childhood.
We don’t loan to private individuals, only to associations, clubs and societies, as well as schools. Teachers are welcome to borrow our toys and games for an exhibition, an activity or a lesson.
The Toy Museum is a non-profit run by its managers. The building itself belongs to the municipality; it is an old school turned into a museum.
We are partly financed by the municipality of Ferrières, as well as by others public partners. However, the main part of our funds comes from the entry fees we charge, and we couldn’t do what we do without our dear volunteers.
They can if they first ask a staff member.
No, you can go to the shop without buying a ticket for the Museum.
Yes. Seniors (65 years old and over), children (under 3 years old), visitors with disabilities, students, large families, Article 27 beneficiaries, teachers, visitors taking advantage of our partners’ offers (365be, Educ pass, etc.) are all entitled to a reduced rate, upon presentation of an official document (ID, student or teacher card, etc.)
No. We can however mail you your tickets by regular post, after you have contacted us.
Yes. Contact us or ask the person at the front desk. Vouchers are sold at the usual price
Yes. An illustrated brochure details the Museum’s items, their origins and their utilisation. It is also sold for 6€.
No


Questions about guided tours for groups

Through our website, by phone (032-86 400 823) or by mail (ferrieres@museedujouet.info).
With cash, a bank transfer or electronically (with a smartphone).
Yes. Please notify us of your visit beforehand so we can arrange the best experience possible for you.
Yes. If you notify us two weeks before you were supposed to come at the latest, no cancellation fee will apply.
Give us a call as soon as possible (if we do not answer, a voicemail will take your message). To avoid this, please don’t forget to take into account the time needed: to get into the coach, for the ride and potential traffic jams, to eat before the visit, to form different groups, etc.
We do not have a cafeteria. Children can sit and eat in the Museum’s garden, weather permitting. If your group is made up of adults, we would advise you to contact nearby restaurateurs. They will be delighted to book you a table for a brunch, a luncheon or a drink.
We can save you a space for a coach just before the Museum’s entrance.